Inquiries
Shopping Information
・We can tell you which of our retail partners are closest to where you live. Please contact us for more information.
・We do not operate our own direct retail location. We can only provide sales to customers by reservation. Reservations must be made at least one day in advance.
Brewery Tours
・Customers interested in a brewery tour must make reservations. Please apply for an appointment at least one week in advance. Please note that for safety reasons, we cannot accept requests for tours without prior notice.

Inquiries / Reservations

+81-88-854-0811customerservice@kameizumi.co.jp

Hours of operation Open 8:30 a.m. to 12:00 p.m., and 1:00 p.m. to 5:00 p.m.
Holidays: Weekends and Public Holidays, Summer Holidays, and Year-End Holidays

Notices for Our Customers

Since we operate with a limited number of staff, please keep the following points in mind.
We thank you for your understanding and cooperation.

  • ・Inquiries received by e-mail on non-business days are responded to from the following business day, in the order they are received. Reservations and appointments should be considered accepted only after receiving our confirmation reply.
  • ・Due to our limited production, distribution, and stocks, some products may not be available at any given time.
  • ・In busy periods, or depending on the status of production or shipping, we may not be able to fulfill customer requests.